The Problem
One team was in Airtable, everyone else was in Asana. The Asana setup had become a task layer rather than an operations system. Work was moving, but the structure was not keeping up with how the teams actually collaborated.
The delivery model was cross-functional. Projects involved different combinations of writers, external freelancers, graphic designers, account managers, and in-house team members. That meant each project needed more than a simple task list: the team needed ownership, dates, dependencies, forms, approvals, content stages, and delivery status across groups of people who worked interchangeably.
The manual work was coming from the split system. Because Airtable and Asana were both in use, the same information was being filled in more than once. Forms were repeated between systems, updates had to be copied by hand, Slack handoffs needed repair, and people were spending time maintaining tool alignment instead of moving the work forward.