I design custom business operating systems that eliminate the chaos costing you time, money, and sanity. Built around your actual workflow. Clients typically save 20+ hours per week.
"Thaha provided expert guidance from initial ideation all the way through to final delivery."
— Mike James, Project Blackbook
I work with small to mid-sized businesses (typically 2-50 people) where operations are complex but the tools are scattered. You're managing things across WhatsApp, spreadsheets, and email threads. You've tried generic CRMs and they don't fit. You need something custom-built around how your business actually runs. Typical engagements start from $1,000+.
Industries I've built systems for:
Not listed? If your business has complex operations and you're stuck in spreadsheet chaos, we should talk.
"Thaha offered guidance on an even better approach, saving time and money."
— Jerry Schall, swXtch.io
Built a complete school management system on Tape for a 350-student school in Kerala, India. Manages student records, marks, fees, promotions, bus transport, bus fees, with a management dashboard and automated PDF receipt generation.
Built a complete internal operating system for an immigration law firm using Tape. Handles enquiry intake, case management, immigration form tracking, and payment collection. Custom-built to match the firm's workflow from initial consultation through case completion.
Built a frictionless consultant availability tracking system for a recruitment firm. Replaced low-response email forms with simple two-button emails (yes/no) that update Airtable directly. Three Make.com automations handle email sending (with loop management for Airtable's 100-record limit), availability updates, and scheduled monthly activation. Expiring links and Loops transactional email API ensure security and deliverability.
Built a centralized Airtable case management system for a class action law firm. 10 connected modules covering cases, clients, defendants, judges, documents, calendar, and billing. Bill4Time API integration via Make.com, automated Facebook Ads lead capture, executive dashboard, and PDF reporting for court and client needs.
Mike James
Working with Thaha was a great experience. I was particularly impressed by his diligent and thought-through approach to our automations, providing expert guidance from the initial ideation all the way through to final delivery.
Michael D. Braun
Thaha was amazing. Personable, efficient, professional and highly responsive. I'm very pleased with the final product and his services. I would certainly engage Thaha again and highly recommend his services.
Jerry Schall
Thaha is articulate and thoughtful. I engaged Thaha for my company, on a specific scope. He offered guidance on an even better approach (saving time and $). I am very pleased with the outcome and the impact it will have on our team's ability to manage our customer commercial and technical requirements.
Claire Given
Thaha is a fantastic freelancer. He led our CRM project and delivered it seamlessly. His communication throughout was fantastic, with video updates so that I could see and understand the progress made. He understood our needs quickly and was able to advise on ways to improve it's design. I highly recommend Thaha. I look forward to working with him again.
Solo operator. UK-based. Designs custom operating systems for businesses stuck in spreadsheet chaos. Nine years mapping workflows and building systems that actually survive real-world use.
Before touching any tools, I map how your business actually operates. What works, what breaks, where the gaps are. The system gets built around your process, not the other way around.
Every business is different. I don't force you into pre-made templates or generic CRMs. Each system is designed specifically for your workflow, your team, your industry.
Nine years working with law firms, recruitment agencies, service businesses. I understand operational complexity. You're not hiring a coder, you're hiring someone who sees the whole picture.
Immigration law firms managing 50+ cases. Recruitment agencies tracking hundreds of candidates. School systems handling 350 students. These aren't demos, they're live operating systems.
I map your process, design the system, build it, train your team, and hand it over. No account managers, no handoffs, no lost context. UK-based, GDPR-compliant from day one.
I share lessons from mapping workflows and designing operating systems for law firms, recruitment agencies, and service businesses. Real projects, real insights.
I design custom operating systems that replace scattered tools with one unified workflow. I map your current process, identify what's breaking, then build a system around how your business actually operates. Whether that's case management for law firms, recruitment pipelines, booking systems, or CRM solutions built on Airtable, Tape, or Podio.
Yes. I'm based in the UK and build with GDPR in mind from the start. Whether it's handling customer data, email automation, or integrations. Everything is designed to respect privacy laws and keep your business compliant.
Absolutely. I work with webhooks, APIs, and third-party integrations all the time. Whether it's syncing with your CRM, pulling in data from forms, or triggering Slack messages, I can wire things up properly.
If it aligns with your business logic and the platform's capabilities, yes. When there are constraints, I design workarounds or recommend better approaches. Part of the value is knowing what to build and what not to build.
I'm available for ongoing support and system refinements. Most clients keep me on retainer for updates and enhancements as their business evolves. You'll have direct access when you need it.
No. The system is designed for your team to use, not for technical people. Clean interfaces, clear logic, full training included. If your team can't use it without calling me every week, I didn't design it properly.