Automate WhatsApp Logging with Twilio & n8n
WhatsAppTwilion8nGoogle SheetsAutomation
The Problem: Manual tracking of reminders and WhatsApp replies
One of my clients needed a reliable way to receive daily WhatsApp reminders and log their responses automatically. They were manually tracking tasks and journaling responses in Google Sheets, which was time-consuming and prone to errors.
The Solution: Automate reminders and logging using n8n and Twilio
To streamline their workflow, I created an automation using n8n, Twilio, and Google Sheets that:
- Send scheduled WhatsApp reminders: A Cron Node in n8n triggers reminders at set times daily, sending WhatsApp messages via Twilio's API.
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Capture WhatsApp replies with Webhooks:
Twilio forwards incoming messages to an n8n Webhook Node, capturing responses in real-time.
- Extract and format message data: An n8n Set Node processes the incoming data, extracting the sender, message content, and timestamp.
- Log replies in Google Sheets: The processed data is then stored in a Google Sheet via the Google Sheets Node, providing an easy-to-review log of all responses.
- Handle voice messages (Optional): This can be further expanded to habdle voice messages. If a reply contains a voice message, n8n automatically saves the audio file to Google Drive via the Google Drive Node.
With this automation, my client no longer needs to manually track messages, saving them valuable time and ensuring all responses are logged accurately. The system runs smoothly in the background, allowing them to focus on more important tasks.